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Responsible Gambling

Gambling should be entertainment. It is not a source of income or a way out of debt. Keep track of the time and money you spend, and act if play begins to interfere with daily life or costs more than you can afford.

Set limits before play gets difficult

Daily, weekly or monthly caps are available for deposits, losses and wagers. A lower limit applies immediately. An increase applies only after you confirm it by e-mail and the previous limit of the same type has expired.

Limits can be amended at any time, subject to these timing rules.

Crypto payments are decentralised, so a deposit limit cannot always stop them. If you need a deposit restriction, consider another available payment method and use the other responsible gambling tools as well.

Set a limit through the link in your profile, live chat or e-mail support. Support can also help if you have questions about how a limit works.

Take a cooling-off period

A cooling-off break runs for one week, one month, three months or six months. It applies to your account immediately. While it is active, fiat deposits are blocked and you are excluded from promotional offers. You can still withdraw your remaining balance.

Some cryptocurrency deposits may still be processed during cooling-off because of their technical nature. When the selected period ends, your account is reactivated automatically.

Choose self-exclusion

Self-exclusion can last six months, nine months or one year, or have no end date. It disables your account at once and removes you from promotional offers for the selected period. Fiat deposits are blocked.

Remaining balances can still be withdrawn through customer support. A cryptocurrency transaction may also be processed despite the restriction, and any resulting balance can be withdrawn manually. Normal withdrawal limits and any required verification still apply.

Find independent support

You do not have to manage a gambling problem alone. These independent organisations offer information and support:

Protecting minors

We accept players aged 18 and over only. We may ask for proof of identity, and anyone under the legal age to play will be refused access.

Parents and guardians can help by controlling access to gambling pages on shared devices. Filtering software can add another barrier for minors. It does not replace supervision, but it can support the steps you already take at home.

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